FREQUENTLY
ASKED QUESTIONS
-FAQ-
What is the Waiting perioid for Rapid PCR Results??
Results Available Within 2 – 4 hours |
What is the Waiting Period for Stand PCR Results
Results Available Within 24 hours |
What is the Waiting Period for Rapid Antigen Results?
Results Available Within 15 – 30 minutes |
Results are sent on email; hard copy can be printed out on request |
Rapid PCR costs R1,100.00; Standard PCR test costs R500.00; Rapid Antigen test costs R280.00 |
Where are the testing stations located?
Cape Town International Airport – Ground Floor opposite Woolworths. |
Oliver Tambo International Airport- Terminal A, Lower Level 6, Arrivals (Opposite Inter-Africa Bureau de Change) |
Kind Shaka International Airport – 1st Floor (Check-In Level) Near SAA (Airport Clinic). |
Visit the website https://navomixhealth.co.za/book-an-appointment/ or email bookings@navomixhealth.co.za for assistance. |
Are walk-ins Customers acceptable?
Yes |
Click on the link located at the bottom of your Booking Confirmation email, or contact us on bookings@navomixhealth.co.za. |
Payment can be made online when booking from our website, alternatively payments at the testing station is acceptable. |
Do you accept card or cash payment?
Both Cash and Card (Mastercard/Visa) |
How can one request a refund for an appointment no longer required?
Send an email to bookings@navomixhealth.co.za . Attach proof of payment, appointment ID and order number, please note that there will be a 10% Admin fee on all refunds. Please Note, if you request a refund, we will only Refund you within 30 days of the date you made the booking, Unfortunately if you request a refund after this period we wont process the refund and payment will be forfeited. |